Internet and Email Issues Perth
Most people rely on the internet for much of their daily activities. We use it to check emails, chat with people, navigate new roads and to find business information. We use the internet to play games online, entertain ourselves and catch up with sports scores. We can’t simply imagine life without the internet, so when the internet has problems, it can be very frustrating. Businesses can lose valuable time and money when their internet goes down. If your internet does have issues, the first thing to do should be to call your internet and phone provider to check that there are no problems with an external line. If there are no issues in your area, give us a call! Our technicians are very skilled and should be able to diagnose and fix your internet issues on site or in your home the same day you call. No more wasting hours on the phone with technical support. Let the professionals come to fix the problem for you.
The internet can fail because of many reasons. There may be issues or drop-outs with the line outside your premises, or there could be faulty hardware such as cables, modems, routers, switches and hubs inside your premises. If the internet works on some devices but not others, there could be an issue with that device such as a virus, malware, an IP conflict or a faulty network device inside your computer. Sometimes updates to drivers, Windows or your internet security software can cause your internet to stop working too.
If your internet is working with some applications, but not others, then something may be configured incorrectly. A common issue is misconfiguration of emails. This can happen if the password to an email account was changed, or if your email address was compromised or hacked. Others simply forget their passwords, and need professional help to restore it. We work with many email applications over many devices such as Outlook, Apple Mail, Thunderbird, Gmail and Yahoo Mail. We can even get your single or multiple email accounts syncing over all your smart devices so that you can send and receive email on the go.
Some common issues with internet and email can include:
- Internal failures that your internet provider cannot resolve over the phone.
- Faulty components such as cables, routers, switches and network cards
- Sharing your internet and email over the internet or network
- Accessing emails online through webmail or online applications
- Internet connection issues and slow speeds
- Internet dropouts and random intermittent failures
- Setting up and configuring new internet connections and email clients
- Issues sending and receiving emails
- Issues with large email documents and attachments
- Moving or transferring emails between computers and devices
- Syncing and sharing contacts and calendars
As you would expect, the only issues that we are unable to resolve are ones where the problem lies not with your equipment but with a third party provider, such as your ISP or phone company. We strongly encourage that you contact your service provider first to check that there are no known outages or account problems. If everything is find on their end, give us a call on (03) 5215 1111 for advice on how you can get back online as quickly as possible.